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Made TechGiles Colborne7 min readintermediate

Governance meetings aren’t enough to fix your digital delivery. Here’s what else you need.

Summary

The post argues that governance meetings alone won’t fix stalled public‑sector digital projects; instead, continuous product‑management focus on outcomes, clear direction, and shared ownership is needed.

  • Busy teams can still be off‑track if there’s no identified "spine" of the service – a product manager should surface the minimal viable functionality that moves the program forward.
  • Stakeholders need a narrative, not just status reports; a clear product vision ties daily work to the intended public outcome.
  • Treat requirements as intent, not immutable specs – revisit the problem the requirement solves as technology and context evolve.
  • Technology choices must be stress‑tested against real environments and alternatives before committing resources.

Public‑sector digital programmes often stall despite regular governance because they lack a product‑centric focus on outcomes. Embedding product management practices can keep teams aligned, reduce waste, and ensure delivered services actually meet user needs.

4/10

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