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TwilioAmanda Lange, Dhruv Patel13 min readtutorialintermediate

How to Build an RCS Business Messaging Campaign with Twilio in C#

Summary

This tutorial demonstrates how to build an RCS business messaging campaign using Twilio's C# SDK. It covers registering an RCS Sender, designing a rich content template, broadcasting messages, and tracking delivery status and replies via webhooks.

  • RCS upgrades SMS with branded conversations, images, carousels, and suggested replies, delivered natively.
  • Twilio Programmable Messaging supports RCS Business Messaging as a first-class channel, reusing existing SMS APIs.
  • An RCS campaign involves an RCS Sender, Messaging Service, Content Template, campaign script, and webhooks for status and inbound replies.
  • Content Templates, including rich cards with dynamic variables and actions, can be created programmatically via the Twilio Content API or visually.

This guide is valuable for C# developers looking to implement rich, interactive messaging campaigns using RCS through Twilio's platform, enhancing customer engagement beyond basic SMS.

6/10

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