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76% of SMB owners are automating work. The next step is making sure they're doing it safely.
A Zapier survey of 508 SMBs found 76% use automation, with 70% seeing AI as a competitive edge, but many lack governance. The article recommends practical AI governance for small teams, focusing on policy, accessible workflows, and human checkpoints to ensure safe and effective AI adoption.
Zapier Engineeringzapier.com8 min