Zapier EngineeringJessica Lau6 min readintro
Claude for small business: What it is and how to use it
Summary
Claude for Small Business is a Zapier plugin that runs inside Claude Cowork, offering 40+ pre‑built workflows and direct connections to tools like QuickBooks, HubSpot and Slack. After installing the desktop app and linking your apps (individually or via Zapier), you can ask Claude to handle invoices, payments, marketing drafts, and more, with user approval and usage limits.
- Install the Claude desktop app, add the Small Business plugin via Settings → Plugins, and enable Cowork mode.
- Connect your tools either one‑by‑one or through the Zapier connector to give Claude access to 9,000+ apps.
- Use built‑in agent skills (e.g., /pay-the-bills) to automate invoices, overdue‑payment alerts, marketing copy, client intake, and contract drafting.
- All actions require your sign‑off and consume Claude token allocation; complex multi‑step workflows may need a higher‑tier plan.
Small business owners who already use Zapier or Claude will care because it lets an LLM automate routine admin tasks across their existing tool stack.
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