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SurveyMonkey2 min readintro

CNBC and SurveyMonkey Social Skills Pulse Survey

Summary

A SurveyMonkey poll of U.S. adults shows college students mainly make friends in classes, with dorms crucial for on‑campus residents, while Gen Z and Millennials feel less sociable and more lonely than older cohorts. Over half of respondents believe AI usage has degraded face‑to‑face communication skills.

  • Classes are the primary venue for college students to make friends (75%).
  • On‑campus dorm residents are far more likely to meet friends there (74%) than off‑campus students.
  • Gen Z and Millennials report lower sociability and higher loneliness than older generations.
  • 71% of Gen Z want colleges to teach in‑person communication, more than any other age group.

Higher‑education administrators, HR professionals, and policymakers should note generational shifts in social behavior and the perceived impact of AI on interpersonal skills.

3/10

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